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Mobile Website FAQs
Your mobile device should automatically go to the Mobile Website. If it does not, simply go to mobile.santaanita.com. Santa Anita is excited to present a Mobile Wagering Website. If you have a compatible Android, iPhone, or Blackberry sign up for Mobile Wagering Account today (must be on track to wager). To sign up, bring your smart phone to the mobile wagering sign-up booth located on the first floor of the grandstand (just west of the Main THOROUGHBREDS™ Center), fill out a quick and easy form and you are ready to go. Other features include, race replays and up-to-date results, odds, will pays, and scratches.
Mobile Website FAQs
The following is a list of six potential questions likely to be posed by new customers:
Q: How do I sign up?
A: Take you THOROUGHBREDS Card to the mobile wagering sign-up booth located on the first floor grandstand (Just West of the THOROUGHBREDS Center in Mainline 2). Fill out a brief one page form and you are ready to go.
Q: How can money be deposited to open a Santa Anita Mobile Account?
A: Santa Anita will dedicate Self Service terminals where money can be deposited. These terminals will be adjacent to Information Windows throughout the facility. Deposits with a voucher can be made on any self service terminal that accepts printed tickets.
Q: Do customers have the ability to change their PIN number?
A: Yes. From a security standpoint you must change your PIN number before being issued a new card. Customers can change their PIN at any time on any self service terminal and should change their PIN when making their initial deposit.
Q: What if the customer forgets his or her PIN number, can that number be retrieved?
A: PIN numbers are easily retrieved at any Information Window. Customers must provide photo identification that matches the name on the account.
Q: Once the Santa Anita winter/spring meeting is over, where can account money be withdrawn?
A: Customers can withdraw monies by voucher from any self service terminal at any Southern California racetrack or off-track betting facility.
Q: If a Santa Anita Mobile card is lost, can someone else access the account?
A: Your account can not be accessed without a pin number. If you have lost your card, please go to an Information Window. You will be asked security questions from your sign-up information and your old card will be cancelled and you will be issued a new card, immediately.